They are permitted in the waterpark but, strollers must not be left unattended at anytime during your visit. Stroller parking is available (at own risk) in the back of the restaurant area. Wheelchairs are permitted in the shallow end of the wave pool when the waves are off.
Guests can park in our 15 minute hotel guest registration parking spots at the rear of the Crowne Plaza for pick-up & drop off only at no charge.
Onsite parking in the garage is available starting at $30 per vehicle for the day.
Cameras are permitted in the waterpark everywhere except the bathroom & locker areas.
Cameras, camera phones, video camera, Go-Pros, and Selfie Sticks and other photography/videography devices are NOT permitted on any of the waterslides.
Water shoes are permitted on the slides, but cannot be worn by children when being measured for height requirements on the slide. Crocs are not permitted to be worn on the waterslides.
Chlorine is utilized to monitor and comply with levels set by the Niagara Regional Health Regulations.
Guests can request a bottle be heated in the restaurant but, please plan ahead as there can be wait times while we are serving other guests.
The Waterpark restaurant does not permit the use of a microwave to heat up outside food, as it is against health regulations. The restaurant staff will be gladly provide a cup/bowl of bowling water to assist with heating up bottles.
Toob Tower Slides
Extreme Racing Slides
Children are not permitted in the park under the age of 16 without an adult present. The adult must remain in the park while the children swim. Children 13 and under must be accompanied by an adult 16 years of age or older. Wave Pool: Children under the age of six are not allowed to swim without adult supervision. Outdoor Activity Pool: Children under 12 are not allowed to swim alone.
Horseshoe Hot Springs: Adults only, must be 16 years or older to enter. It is also strongly advised that guests with heart conditions, medical conditions or pregnant women not enter the hot springs.
Everyone who enters the park must purchase a wristband and the wristband must be worn at all times. This includes adults who are not using the facilities and are only supervising children.
Yes, towels are supplied at no charge. If preferred, guests can bring towels into the park from home, but Hotel towels are not allowed.
There are men’s and women’s change rooms in the park. It is suggested that guest pack a small bag containing swimsuit, flip-flops and other personal items. Family change rooms are also available for guests.
If you are planning a day at the Fallsview Indoor Waterpark, locker rentals that provide unlimited all day access are available for your convenience. Small lockers (14″ h x 11″ w x 14″ deep) are available for $16 ($10 is a refundable deposit) and large lockers (17.5″ h x 17.5″ w x 17″ deep) are available for $20 ($10 is a refundable deposit). Guests are encouraged to use these lockers to store items they will require during their day at the waterpark.
Proper bathing attire is required.
Beach balls and life jackets are available for use at no charge, based on availability. Outside flotation devices (water wings, noodles, puddle jumpers, non-approved personal lifejackets and anything inflatable) are not permitted in the waterpark.
The lifejackets provided by Fallsview Indoor Waterpark are safety approved, and may be used in any area of the Waterpark except on the Waterslides, Whirlpools, or in the deep area of the Wave Pool.
Yes, mats, tubes and double tubes are available at no charge.
The waterpark is required by law to have a minimum of 3 Lifeguards stations at the Wave Pool. Waterslides are staffed on the top and lower platforms on each side. All aquatic staff are trained in First Aid and CPR. Lifeguards are certified with the National Lifeguard Award (NL) through the Lifesaving Society of Canada.
The water is heated to 84-86 degrees Fahrenheit, and air is maintained at 86 degrees.
Yes, Guest Services carries a variety of items. For example, towels, water shoes, water-proof cameras, goggles, and swim diapers.
No, but there is The Beach Club cafe that offers small snacks and drinks.
Yes, as long as you are still wearing your wristband.
Yes, they are available at the Front desk at a rate of $27.95 plus tax per guest, to a maximum of 2, per day.
Guests of the Fallsview Indoor Waterpark and Falls Avenue Resort Hotels enjoy direct indoor access to parking in the Casino Niagara Parking Garage. In fact, the Waterpark is located at the top of the garage!
Absolutely! Niagara Falls, Ontario is one of the busiest tourist destinations in North America. The Waterpark is located on Falls Avenue Resort, home to Hotels, Restaurants, Shopping, and Attractions and is steps away from Clifton Hill.
The check-in time varies depending on the hotel. Check-in begins at the Sheraton on the Falls at 4pm, while Crowne Plaza Fallsview, Skyline Hotel and Clifton Victoria Inn at the Falls begins at 3pm. If you arrive prior to check-in, you can pick-up your hotel waterpark passes at the hotel front desk and store your luggage with the concierge. We suggest that you pack your waterpark attire and any necessities in a smaller separate bag so that luggage can be stored easily and you can maximize your time in the park
The Waterpark is connected via an indoor walkways to the Sheraton on the Falls, Crowne Plaza Fallsview and the Skyline Hotel & Waterpark. Hotel dress code requires that proper attire (shirts, shoes, cover-ups) be worn while heading to and from the Waterpark and hotels. No wet clothing is to be worn in hotel lobbies or public areas.
Guests who booked a Hotel Waterpark Package at one of the four Falls Avenue Resort hotels have access to the waterpark starting at 1:00pm on the day of arrival of the waterpark package and from park open to park close on the following day.